Make a claim

For policies purchased up to and including 20th June 2021.

For all travel insurance claims, including lost personal possessions, holiday cancellation or curtailment, medical (non emergency) and travel delay claims, please call the claims phone number below. Call charges will vary. Calls may be monitored and recorded.

24-Hour medical assistance helpline
+44 (0)20 8666 9315

For gadget claims
+44 (0)330 020 0123

For financial failure cover claims
+44 (0)345 266 1872

For legal advice and expenses claims
+44 (0)20 8603 9804

For all other travel claims (excluding gadget, financial failure or legal costs and expenses)
+44 (0)800 107 5564