A pre-existing condition can be related to your physical or mental health, including:
Any of the following medical conditions from which you have suffered from or received medical advice, treatment (including surgery, tests, investigations by your doctor/consultant /specialist) or prescribed drugs or medication in the last five years:
And/or
Its is always important to consider your health and even more so before you purchase your policy. It's important to declare any pre-existing medical conditions you have to us.
If you don't, you may face your claim being rejected and the medical costs for your undeclared condition won't be covered while you're away, resulting in large medical bills that you will have to pay yourself. Be sure to provide information about any pre-existing mental or physical illnesses and injuries, the medications you are currently taking, and any medical treatments you've had to treat your condition when you get a quote from us.
Remember, declare all medical conditions no matter how small they are. If you are concerned or unsure please speak to one of our online agents through our Live chat.
A routine procedure could easily be £20 - 40k in Europe and an air ambulance back from the USA could be £80k.
If we don't know about your medical history, any pre-existing conditions will be excluded and you could face a significant bill if you become unwell whilst travelling.
With our travel insurance, these claims are fully covered providing you have declared your pre-existing medical conditions.
If you have any further queries about your policy or want to know more, find all the details below or check out our FAQs section.
Most of the below can be found in your online customer portal.
Speak to one of our agents today via the 'Chat With Us' button.
We're here Monday - Friday 9am - 5pm (excluding Bank Holidays).
Our travel insurance can offer cover for many pre-existing medical conditions. However, if you would like an alternative quote for your medical conditions or if we are unable to offer you a quote, you can access a directory of specialist medical travel insurers who may be able to provide you with cover. You can access this by clicking here or by calling 0800 138 7777.