Make a claim

For all travel insurance claims, including lost personal possessions, holiday cancellation or cutting short your trip, medical (non emergency) and travel delay claims, please call the claims phone number below. Call charges will vary. Calls may be monitored and recorded.

Emergency medical assistance (Please remember to quote your name and policy number) - 24-hour Help Line
+44 (0) 203 336 7443

AXA claims helpline
+44 (0) 203 336 7443

Gadget claims and complaints
0330 020 0123