Select & Protect is part of Hood Group Ltd, which has spent over 40 years providing insurance behind some of the UK's best loved banks, insurers and retailers. That same experience sits behind every policy we sell directly, under our own name.
A range of insurance products, backed by an experienced team working behind the scenes.
Single trip and annual multi-trip cover, with access to 24/7 medical support through Doctor Please! included with your policy.
Explore travel coverCover to help with vet fees if your pet becomes ill or is injured, subject to the policy terms, conditions and exclusions.
Explore pet coverCurrently closed to new customers while we redevelop the product. If you already hold a policy with us, our team can help you by phone.
Explore home coverDrawing on more than four decades of insurance experience, Select & Protect combines established industry expertise with direct customer support.
Select & Protect is part of Hood Group Ltd, the team that provides insurance behind some of the UK's best loved banks, insurers and retailers.
That same expertise is available under our own name, without needing a partner brand in between.
Our Customer Service team is available to help with questions about your policy and provide support when you need it.
The details that matter once you've actually got a policy, not just when you're buying one.
If your health changes, we won't just tell you to look elsewhere. Pre-existing conditions are considered at renewal, not just when you first buy.
Travel customers have access to a 24/7 emergency helpline while overseas, and a UK based team for everything else.
Depending on the product selected, optional cover may be available for things such as winter sports, gadgets, golf and multi-pet options.
Real reviews from Trustpilot, shown here so you don't have to go looking for them.
"Being able to get insurance at a reasonable price and having no bother with my ileostomy for the last 10 years, it's good that insurance companies can allow for this."
"We had to extend our travel insurance cover by a few days due to a family emergency and Tracy was brilliant at helping me do that. She had care and compassion for our situation."
"In January 2024 I had to cancel our holiday due to my husband becoming ill. TUI were very unhelpful but Select & Protect saved the day with their professionalism."
The questions we're asked most often, grouped by product. Choose a category, and if you can't find yours, each product has a full FAQ page.
This depends on what you want to be covered for. It's worth thinking about how much your holiday has cost, and whether you or anyone travelling with you has a pre-existing medical condition that needs declaring. We offer a range of cover levels and add-ons to help you pick the right one for your plans and needs.
If you purchase your policy through the Select & Protect website:
If you purchase your policy through a comparison site such as Moneysupermarket.com:
Children under 18 must be accompanied by an adult aged 18 or over who is named on the policy for the whole trip.
If you purchase your policy through the Select & Protect website:
If you purchase your policy through a comparison site such as Moneysupermarket.com:
If you're only travelling once this year, single trip is likely to suit you better. If you're planning more than one trip, an annual multi-trip policy can work out more cost effective than buying a new policy each time. Either way, check that every trip you're planning fits within the policy you choose.
Pet insurance helps cover the cost of vet care if your furry friend gets sick or injured. Whether they've had a little accident or come home with something unexpected, vet bills can add up fast. Our pet insurance can help cover unexpected veterinary costs, covering things like accidents, illnesses or if your pet goes missing, subject to the policy terms and conditions.
We currently offer Lifetime cover, which provides an annual veterinary fee limit that renews each year, subject to the policy terms and conditions. It's designed to give you peace of mind year after year, with cover at home or abroad, 24/7 vet assistance through Select & Protect Vet Assist, and up to £7,500 towards vet bills. While there are other types of cover out there, like Accident Only or Time-Limited, we focus on Lifetime cover because it offers broad protection for your pet.
Absolutely. Arranging separate pet insurance for your pets can take lots of time and effort, so we've made it easy to cover up to six pets on one household policy, with all your cover managed in one place.
We're here to help you care for your pet when it matters most. Our pet insurance typically includes cover for vet fees for accidents, illnesses and injuries, CT and MRI scans, prescription food if recommended by your vet, dental treatment for illness or injury, advertising and reward if your pet goes missing, loss due to illness or injury, and emergency repatriation if your pet needs to return home from abroad. For full details, including what's covered, what's not, and any limits or exclusions, please check our policy wording.
A good way to tell the difference between Buildings and Contents insurance is to imagine you're a giant and able to pick up the house in your hand and turn it upside down. Everything that remains in place (walls, doors, bath, sinks etc.) is covered by buildings insurance while everything that falls to the ceiling (television, bed, sofa etc.) is covered by contents insurance.
'New for old' means that, where a valid claim is accepted under Select & Protect Home Insurance, the insurer will replace the item you're claiming for with a brand new one of the same or similar specification where possible. This applies to most contents claims apart from when you're claiming for clothing or household linen where we make a deduction for wear and tear. Please refer to the policy wording for full details.
This is the first part of each claim that you must pay. The amount of excess you select, will reflect the premium you will pay, the higher the excess, the less you will pay. You can change this at any time. Our Claims Advisors will let you know how much excess you'll need to pay. You can also find this information in your policy schedule. Any applicable excess will be deducted from your claim settlement, or collected by an approved specialist or supplier depending on the type of claim.
Specific excess amounts apply to certain covers, such as the £1,000 excess applying to claims arising from subsidence, heave or landslip, as shown on your policy schedule.
Home Emergency Cover can be added to your policy for an extra cost. You may wish to consider this cover if you would require assistance with certain unexpected emergencies as listed below, subject to the policy terms, conditions and exclusions.
Whatever the question, and whichever policy it's about, our UK based team is here to help.
Travel insurance customers can manage their policies through the online customer portal. Pet insurance customers can access their documents online. Home insurance customers can contact our Customer Service team by phone.
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