If your pet has received treatment and you need to make a claim, you're in the right place. Click the button below to be taken to the claims form, it only takes a few minutes to complete. You'll be able to upload any supporting documents there, and all will be taken care of. You will be updated every step of the way.
Click the button below to be taken to the claims form, upload any supporting documents there, and all will be taken care of. Your vet can also submit a claim on your behalf, and you can start a claim and come back to complete it later.
Your personal details and policy number, found in your welcome document, along with details of your pet's condition and treatment, including dates, symptoms and any vet visits or invoices.
Fill out the claims form with details of your pet's condition, your vet's details and the treatment being claimed for. It only takes a few minutes.
The claims team will contact your vet for further details and process your claim. You will be updated every step of the way.
Need help with a claim, or want to check your claim status?
Claims are administered by Davies. Your vet can also submit a claim on your behalf.
Not happy with how your claim was handled? You can raise a complaint with Davies on 0345 030 8116 or Customer.Care@davies-group.com, and refer it to the Financial Ombudsman Service if it isn't resolved. See our complaints process for more information.
Whatever the question, and whichever pet it's about, we're here to help.
Speak to qualified vet nurses and vets any time, day or night, by phone or video, at no extra cost, once you're insured.
Call 24/7 Vet Assist