Contact us

We're here to help – whether you have a question, need support, or would simply like to speak to a member of our team.

If you need to send any correspondence, please address it to:

The Customer Service Team
Select & Protect, 2nd Floor, Dencora Court, Tylers Avenue, Southend-on-Sea, Essex, SS1 2BB

A friendly customer service adviser on a headset

Find the right team for your product

Travel, pet and home insurance are each looked after by their own team. Choose your product below for the right phone numbers and email addresses.

Travel Insurance

If you'd like your documents emailed, please complete the following form.

If you'd like to view your documents straight away, you can access your policy documents 24/7 via your customer online portal.

Customer Service Telephone

0345 307 3971

Opening hours: Monday to Friday, 9am - 5pm, excluding Bank Holidays
Customer Service Email

travelservice@select-protect.co.uk

Pet Insurance

If you'd like to view your documents straight away, you can access your policy documents 24/7 via your customer online portal.

Customer Service Telephone

Have a question about your policy or need general help?

0333 034 8945

Opening hours: Monday to Friday, 9am - 5pm, excluding Bank Holidays
Customer Service Email

petservice@select-protect.co.uk

Home Insurance

For anything to do with your home insurance policy, from a general question to updating your details, our Customer Service team is here to help.

Customer Service Telephone

0345 345 6800

Opening hours: Monday to Friday, 9am - 5pm, excluding Bank Holidays
Customer Service Email

customer.service@select-protect.co.uk