We're here to help – whether you have a question, need support, or would simply like to speak to a member of our team.
If you need to send any correspondence, please address it to:
The Customer Service Team
Select & Protect, 2nd Floor, Dencora Court, Tylers Avenue, Southend-on-Sea, Essex, SS1 2BB

Travel, pet and home insurance are each looked after by their own team. Choose your product below for the right phone numbers and email addresses.
If you'd like your documents emailed, please complete the following form.
If you'd like to view your documents straight away, you can access your policy documents 24/7 via your customer online portal.
If you'd like to view your documents straight away, you can access your policy documents 24/7 via your customer online portal.
Have a question about your policy or need general help?
Opening hours: Monday to Friday, 9am - 5pm, excluding Bank HolidaysFor anything to do with your home insurance policy, from a general question to updating your details, our Customer Service team is here to help.